MORE DEPENDABILITY

CUSTOMER SUPPORT

For us, our job does not end with successful commissioning. We continue to support our customers with solutions to ensure the long-term performance of their machines.

QUICK ASSISTANCE

REQUEST SUPPORT

VIA THE ONLINE FORM

OR OUR SERVICE HOTLINE
+49 271 401-3000

We know that our machines work under the most challenging conditions. This is why reliable service has always been very important to us.

MAINTENANCE. REPAIR. MODIFICATION.

FOR THE ENTIRE LIFE OF THE MACHINE

BY YOUR SIDE WORLDWIDE

Our experienced employees are available to answer all your questions about maintenance and repair, modification and retrofitting.

From the company headquarters in Siegen and our service centers in the USA, India, South Africa, Russia, China and Japan, the employees in our global service network are always in close proximity to our customers. We are already using augmented reality technologies with some of them, enabling rapid remote support from Siegen.

OUR SERVICES AT A GLANCE

  • Troubleshooting & repair
  • Assembly & commissioning
  • Preventive & predictive maintenance
  • Inspection, maintenance & repair
  • UVV inspection
  • Spare parts management, including an extended spare parts warehouse
  • Modification & retrofit
  • Remote support through augmented reality technologies

SUPPORT REQUEST

HOW CAN WE HELP?

To enable us to support you quickly and efficiently, please give us some information about your machine and briefly describe what we can do for you. We will get back to you as soon as possible with a solution.

SERVICE HOTLINE

+49 271 401-3000

I have read the data protection declaration and I agree that the data I have provided will be collected and stored electronically. My data will only be used strictly for the purpose of processing and answering my request. By submitting the contact form, I consent to the processing.

YOUR CONTACT PERSON

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Iysa Demir

T +49 271 401-4332
iysa.demir@dango-dienenthal.de

Sales Manager Service

WELL COVERED ALL AROUND

More Service

 

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SPARE PARTS

Have the right spare part available when needed – benefit from our extended spare parts warehouse, short delivery times, and targeted stocking.

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PREDICTIVE MAINTENANCE

Avoidance of unplanned machine downtimes through preventive and predictive maintenance – the digital DANGO & DIENENTHAL maintenance tool makes it possible.

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