MORE DEPENDABILITY
CUSTOMER SUPPORT
For us, our job does not end with successful commissioning. We continue to support our customers with solutions to ensure the long-term performance of their machines.
We know that our machines work under the most challenging conditions. This is why reliable service has always been very important to us.
MAINTENANCE. REPAIR. MODIFICATION.
FOR THE ENTIRE LIFE OF THE MACHINE
BY YOUR SIDE WORLDWIDE
Our experienced employees are available to answer all your questions about maintenance and repair, modification and retrofitting.
From the company headquarters in Siegen and our service centers in the USA, India, South Africa, Russia, China and Japan, the employees in our global service network are always in close proximity to our customers. We are already using augmented reality technologies with some of them, enabling rapid remote support from Siegen.
OUR SERVICES AT A GLANCE
- Troubleshooting & repair
- Assembly & commissioning
- Preventive & predictive maintenance
- Inspection, maintenance & repair
- UVV inspection
- Spare parts management, including an extended spare parts warehouse
- Modification & retrofit
- Remote support through augmented reality technologies
SUPPORT REQUEST
HOW CAN WE HELP?
To enable us to support you quickly and efficiently, please give us some information about your machine and briefly describe what we can do for you. We will get back to you as soon as possible with a solution.
+49 271 401-3000
